Cancellation & Refund Policy

This Cancellation and Refund Policy applies to all paid subscriptions to the DeelSignal platform ("Service"), operated by Algobain Technologies Opc Pvt Ltd ("DeelSignal", "we", "us"). It supplements, and should be read alongside, our Terms of Service.

Last updated: September 7, 2026

How to cancel: You may cancel your subscription at any time from Settings > Billing, or by contacting billing@deelsignal.com.

When it takes effect: Cancellation takes effect at the end of your current billing period. You retain full access to your paid plan until that date; your workspace then moves to the Free plan (or, if you have no Free-eligible workspace, is set to read-only) rather than being deleted.

No lock-in: There is no minimum term and no early-termination fee for cancelling a monthly or annual subscription.

General policy: no refunds for partial periods. Subscription fees are billed in advance for the billing period you choose (monthly or annual) and are non-refundable for the remainder of that period once it has started, except where required by applicable law.

Why: Access, storage, and AI usage are provisioned for the full period at the time of billing, so a partial-period refund is not offered as standard.

Annual plans: If you cancel an annual plan partway through the year, you keep access until the end of the paid annual term; we do not refund the unused months.

Duplicate or erroneous charges: If you are charged in error — for example a duplicate charge, a charge after you already cancelled, or a charge that does not match your plan — contact billing@deelsignal.com within 30 days of the charge and we will investigate and refund the erroneous amount in full.

Failed or disputed service: If DeelSignal fails to deliver the Service for a sustained period due to an outage on our side, contact billing@deelsignal.com; refunds or credit for that downtime are considered on a case-by-case basis.

Chargebacks: Please contact us before initiating a chargeback with your bank or card issuer — we resolve most billing issues directly and faster than a chargeback process allows.

All billing is processed by Stripe. Approved refunds are issued to the original payment method and typically appear within 5-10 business days, depending on your bank or card issuer.

We do not issue refunds in cash, by bank transfer, or to a different payment method than the one originally charged.

For any cancellation or refund question, email billing@deelsignal.com. For general account or legal questions, see our Terms of Service and Privacy Policy, or contact legal@deelsignal.com.